{"id":178,"date":"2021-09-03T20:22:23","date_gmt":"2021-09-03T23:22:23","guid":{"rendered":"https:\/\/ana.siteup.dev\/?page_id=178"},"modified":"2026-02-13T13:57:37","modified_gmt":"2026-02-13T16:57:37","slug":"politica-de-trocas-e-devolucoes","status":"publish","type":"page","link":"https:\/\/ana.siteup.dev\/fr\/politica-de-trocas-e-devolucoes\/","title":{"rendered":"Pol\u00edtica de trocas e devolu\u00e7\u00f5es"},"content":{"rendered":"<h1>Politique d&#039;\u00e9change et de retour<\/h1>\r\n<p>&nbsp;<\/p>\r\n<p>Chez Ana Carms, votre satisfaction est notre priorit\u00e9. Si votre achat ne vous donne pas enti\u00e8re satisfaction, nous proposons des \u00e9changes et des retours. Consultez nos conditions ci-dessous\u00a0:<\/p>\r\n<p>&nbsp;<\/p>\r\n<h2>1. D\u00e9lais d&#039;\u00e9change et de retour<\/h2>\r\n<p>Vous disposez d&#039;un d\u00e9lai maximal de 7 jours calendaires \u00e0 compter de la date de r\u00e9ception du produit pour demander un \u00e9change ou un retour.<\/p>\r\n<p>&nbsp;<\/p>\r\n<h2>2. Conditions d&#039;\u00e9change et de retour<\/h2>\r\n<p>Pour qu&#039;un \u00e9change ou un retour soit accept\u00e9, les produits doivent r\u00e9pondre aux conditions suivantes\u00a0:<br \/>\u2013 Il doit \u00eatre dans son emballage d&#039;origine.<br \/>\u2013 Ne pr\u00e9sente aucun signe d&#039;utilisation.<br \/>\u2013 Inclure toutes les \u00e9tiquettes et tous les accessoires fournis avec le produit.<\/p>\r\n<p>&nbsp;<\/p>\r\n<h2>3. Comment demander un \u00e9change ou un retour<\/h2>\r\n<p>Pour demander un \u00e9change ou un retour, veuillez contacter notre service client par e-mail \u00e0 l&#039;adresse loja.anacarmsexpedicoes@gmail.com ou par t\u00e9l\u00e9phone au (48) 99149-8125. Veuillez indiquer votre num\u00e9ro de commande et le motif de votre demande.<\/p>\r\n<p>&nbsp;<\/p>\r\n<h2>4. Options d&#039;\u00e9change<\/h2>\r\n<p>Vous pouvez choisir de\u00a0:<br \/>\u2013 \u00c9changez contre un produit de valeur \u00e9quivalente.<br \/>\u2013 Demandez un bon d&#039;achat \u00e0 utiliser lors de vos prochains achats.<\/p>\r\n<p>&nbsp;<\/p>\r\n<h2>5. Remboursement des sommes<\/h2>\r\n<p>Si vous choisissez de retourner le produit, le montant pay\u00e9 vous sera rembours\u00e9 selon le m\u00eame mode de paiement utilis\u00e9 lors de l&#039;achat, dans un d\u00e9lai de 30 jours suivant la r\u00e9ception du produit retourn\u00e9.<\/p>\r\n<p>&nbsp;<\/p>\r\n<h2>6. Exp\u00e9dition<\/h2>\r\n<p>Les frais de retour seront \u00e0 la charge du client, sauf en cas de produits d\u00e9fectueux ou d&#039;erreurs d&#039;exp\u00e9dition.<\/p>\r\n<p>&nbsp;<\/p>\r\n<h2>7. Produits non admissibles \u00e0 l&#039;\u00e9change ou au retour<\/h2>\r\n<p>Les produits suivants ne peuvent \u00eatre ni \u00e9chang\u00e9s ni retourn\u00e9s\u00a0:<br \/>\u2013 Produits personnalis\u00e9s.<br \/>Articles en solde ou en liquidation.<\/p>\r\n<p>&nbsp;<\/p>\r\n<h2>8. Consid\u00e9rations finales<\/h2>\r\n<p>Cette politique peut \u00eatre mise \u00e0 jour p\u00e9riodiquement. Nous vous recommandons de la consulter \u00e0 chaque achat. Merci de votre compr\u00e9hension et de votre confiance envers notre magasin\u00a0!<\/p>","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Trocas e Devolu\u00e7\u00f5es &nbsp; Na Ana Carms, estamos comprometidos em garantir a sua satisfa\u00e7\u00e3o. Se voc\u00ea n\u00e3o estiver completamente satisfeito com a sua compra, oferecemos condi\u00e7\u00f5es para troca e devolu\u00e7\u00e3o de produtos. Confira nossas pol\u00edticas abaixo: &nbsp; 1. Prazo para Trocas e Devolu\u00e7\u00f5es Voc\u00ea tem at\u00e9 7 dias corridos a partir da data &#8230;<\/p>","protected":false},"author":4004,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-178","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica de trocas e devolu\u00e7\u00f5es | Ana Carms<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de trocas e devolu\u00e7\u00f5es | Ana Carms\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de Trocas e Devolu\u00e7\u00f5es &nbsp; Na Ana Carms, estamos comprometidos em garantir a sua satisfa\u00e7\u00e3o. Se voc\u00ea n\u00e3o estiver completamente satisfeito com a sua compra, oferecemos condi\u00e7\u00f5es para troca e devolu\u00e7\u00e3o de produtos. Confira nossas pol\u00edticas abaixo: &nbsp; 1. Prazo para Trocas e Devolu\u00e7\u00f5es Voc\u00ea tem at\u00e9 7 dias corridos a partir da data ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ana.siteup.dev\/fr\/politica-de-trocas-e-devolucoes\/\" \/>\n<meta property=\"og:site_name\" content=\"Ana Carms\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-13T16:57:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/ana.siteup.dev\/wp-content\/uploads\/2025\/12\/screenshot.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"900\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/ana.siteup.dev\/politica-de-trocas-e-devolucoes\/\",\"url\":\"https:\/\/ana.siteup.dev\/politica-de-trocas-e-devolucoes\/\",\"name\":\"Pol\u00edtica de trocas e devolu\u00e7\u00f5es | Ana Carms\",\"isPartOf\":{\"@id\":\"http:\/\/ana.siteup.dev\/en\/#website\"},\"datePublished\":\"2021-09-03T23:22:23+00:00\",\"dateModified\":\"2026-02-13T16:57:37+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/ana.siteup.dev\/politica-de-trocas-e-devolucoes\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/ana.siteup.dev\/politica-de-trocas-e-devolucoes\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/ana.siteup.dev\/politica-de-trocas-e-devolucoes\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"http:\/\/ana.siteup.dev\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Pol\u00edtica de trocas e devolu\u00e7\u00f5es\"}]},{\"@type\":\"WebSite\",\"@id\":\"http:\/\/ana.siteup.dev\/en\/#website\",\"url\":\"http:\/\/ana.siteup.dev\/en\/\",\"name\":\"Ag\u00eancia de Turismo e Expedi\u00e7\u00f5es\",\"description\":\"\",\"publisher\":{\"@id\":\"http:\/\/ana.siteup.dev\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"http:\/\/ana.siteup.dev\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"http:\/\/ana.siteup.dev\/en\/#organization\",\"name\":\"Ag\u00eancia de Turismo e Expedi\u00e7\u00f5es\",\"url\":\"http:\/\/ana.siteup.dev\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"http:\/\/ana.siteup.dev\/en\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/ana.siteup.dev\/wp-content\/uploads\/2025\/11\/logo.webp\",\"contentUrl\":\"https:\/\/ana.siteup.dev\/wp-content\/uploads\/2025\/11\/logo.webp\",\"width\":225,\"height\":60,\"caption\":\"Ag\u00eancia de Turismo e Expedi\u00e7\u00f5es\"},\"image\":{\"@id\":\"http:\/\/ana.siteup.dev\/en\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Pol\u00edtica de trocas e devolu\u00e7\u00f5es | Ana Carms","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"fr_FR","og_type":"article","og_title":"Pol\u00edtica de trocas e devolu\u00e7\u00f5es | Ana Carms","og_description":"Pol\u00edtica de Trocas e Devolu\u00e7\u00f5es &nbsp; Na Ana Carms, estamos comprometidos em garantir a sua satisfa\u00e7\u00e3o. Se voc\u00ea n\u00e3o estiver completamente satisfeito com a sua compra, oferecemos condi\u00e7\u00f5es para troca e devolu\u00e7\u00e3o de produtos. Confira nossas pol\u00edticas abaixo: &nbsp; 1. Prazo para Trocas e Devolu\u00e7\u00f5es Voc\u00ea tem at\u00e9 7 dias corridos a partir da data ...","og_url":"https:\/\/ana.siteup.dev\/fr\/politica-de-trocas-e-devolucoes\/","og_site_name":"Ana Carms","article_modified_time":"2026-02-13T16:57:37+00:00","og_image":[{"width":1200,"height":900,"url":"https:\/\/ana.siteup.dev\/wp-content\/uploads\/2025\/12\/screenshot.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/ana.siteup.dev\/politica-de-trocas-e-devolucoes\/","url":"https:\/\/ana.siteup.dev\/politica-de-trocas-e-devolucoes\/","name":"Pol\u00edtica de trocas e devolu\u00e7\u00f5es | Ana Carms","isPartOf":{"@id":"http:\/\/ana.siteup.dev\/en\/#website"},"datePublished":"2021-09-03T23:22:23+00:00","dateModified":"2026-02-13T16:57:37+00:00","breadcrumb":{"@id":"https:\/\/ana.siteup.dev\/politica-de-trocas-e-devolucoes\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/ana.siteup.dev\/politica-de-trocas-e-devolucoes\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/ana.siteup.dev\/politica-de-trocas-e-devolucoes\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"http:\/\/ana.siteup.dev\/en\/"},{"@type":"ListItem","position":2,"name":"Pol\u00edtica de trocas e devolu\u00e7\u00f5es"}]},{"@type":"WebSite","@id":"http:\/\/ana.siteup.dev\/en\/#website","url":"http:\/\/ana.siteup.dev\/en\/","name":"Agence de tourisme et d&#039;exp\u00e9ditions","description":"","publisher":{"@id":"http:\/\/ana.siteup.dev\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"http:\/\/ana.siteup.dev\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"http:\/\/ana.siteup.dev\/en\/#organization","name":"Agence de tourisme et d&#039;exp\u00e9ditions","url":"http:\/\/ana.siteup.dev\/en\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"http:\/\/ana.siteup.dev\/en\/#\/schema\/logo\/image\/","url":"https:\/\/ana.siteup.dev\/wp-content\/uploads\/2025\/11\/logo.webp","contentUrl":"https:\/\/ana.siteup.dev\/wp-content\/uploads\/2025\/11\/logo.webp","width":225,"height":60,"caption":"Ag\u00eancia de Turismo e Expedi\u00e7\u00f5es"},"image":{"@id":"http:\/\/ana.siteup.dev\/en\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/ana.siteup.dev\/fr\/wp-json\/wp\/v2\/pages\/178","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ana.siteup.dev\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ana.siteup.dev\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ana.siteup.dev\/fr\/wp-json\/wp\/v2\/users\/4004"}],"replies":[{"embeddable":true,"href":"https:\/\/ana.siteup.dev\/fr\/wp-json\/wp\/v2\/comments?post=178"}],"version-history":[{"count":2,"href":"https:\/\/ana.siteup.dev\/fr\/wp-json\/wp\/v2\/pages\/178\/revisions"}],"predecessor-version":[{"id":1100,"href":"https:\/\/ana.siteup.dev\/fr\/wp-json\/wp\/v2\/pages\/178\/revisions\/1100"}],"wp:attachment":[{"href":"https:\/\/ana.siteup.dev\/fr\/wp-json\/wp\/v2\/media?parent=178"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}